As a customer service employee, you are busy with various activities throughout the day. You have strong communication skills and are responsible for ensuring smooth interactions between customers, the factory, and buyers. By gaining knowledge of the products and getting to know your customers better, you provide appropriate advice while continuing to process orders and requests. You also ensure that existing customers remain satisfied by invoicing on time, verifying that everything has gone smoothly, and handling any complaints in a friendly manner.
For this role, we are specifically looking for...