As a Technical Support Specialist reporting to the Country Manager at Emaldo, you will be the primary point of contact for installers and partners seeking technical assistance with our solar and battery storage products. You will answer phone calls and emails related to installation, configuration, troubleshooting, and maintenance. Your goal is to ensure quick and accurate resolutions, enabling installers to confidently deploy and service Emaldo solutions. You will collaborate closely with the Country Manager, sales team, and product engineers to maintain high customer satisfaction and uphold Emaldo's...